Kategori: Customer Service

Logo Instruction Procedure 1.0. PurposeTo regularate use of logo of QACS and related logo’s/, mark of accreditation board2.0. SCOPEThis instruction notes the bases of usage of suitable dimensions System Documentation logo.3.0....

Complaint And Appeal Procedure 1. INTRODUCTION 1.1 QACS is open to receiving appeals against any decision or complaints from any sources against the quality of the services provided, personnel involved in certification...

Impartiality Policy QACS  declares that it will comply with the requirementsof and ensure impartiality within all its certification activities for all the personnel related to the activities. The confidentiality, objectivity and...

Process Of Granting, Maintaining Procedure SOP for Granting, refusing, maintaining certification, expanding and reducing scope of certification, renewing, suspending or restoring or withdrawing of certification. 1.0 Purpose To lay down the procedure and conditions for...

Certification Process Procedure 1.0. PURPOSEThis process explain the certification process of QACS.2.0. SCOPEThis procedure is applicable to all types of certification activities carried down by QACS.3.0. RESPONSIBILITIESDirector operation and Certification Manager4.0...

SOP for Auditing 1.0. PURPOSE The purpose of this procedure is to explain the methods of Auditing 2.0. SCOPE It Covers all activities of Normal Audits 3.0. RESPONSIBILITIES Director certification is responsible for this procedure. 4.0. DEFINITIONS 4.1....